Wallace & Nilan Physical Therapy (WNPT) ensures patients are fully informed about all aspects of their care from insurance coverage to the treatment plan. We hope the following questions and answers about visiting our office are helpful. Please contact WNPT with specific questions or to discuss your concerns.

We ask that you arrive fifteen minutes before your appointment to ensure you have ample time to complete paperwork (download the new patient forms here). If your doctor has ordered physical therapy, please bring your prescription.

Once you have completed the paperwork, a physical therapist will perform an initial evaluation to assess the causes of your injury/dysfunction.

Following the assessment, your physical therapist will discuss the findings, the source of the problem, goals for therapy and the proposed rehabilitation plan.  Some treatment is usually initiated during your first visit.

You should wear loose, comfortable clothing that makes it easy to access areas of your body that are being assessed. If we are seeing you for a lower body injury, sneakers are the preferred footwear.
The state of Pennsylvania does allow patients to be evaluated and treated by a licensed Physical Therapist without a referral/prescription from your physician.  This is referred to as Direct Access. Many insurance plans pay for services under Direct Access, does yours? Call the location most convenient for you and our Insurance Specialists will verify your coverage and review your options with you.
Manual physical therapy refers to use of specialized hands-on techniques to assess, diagnose and treat physical problems. At WNPT, manual therapy is often a component of our treatment plan. Our physical therapists determine which manual therapy techniques will best benefit each patient.
Each session lasts approximately one hour.  We understand how challenging participating in a physical therapy program can be for those with limited time and availability.  We are diligent about starting your sessions on time and completing your visit in a timely manner.  We also offer flexible hours outside of the typical workday to better accommodate your schedule.
Therapeutic exercise is vital to your recovery. A home exercise program is often initiated at your first visit.  Then, our therapists will guide you through exercises each session that are tailored to your specific needs ensuring a successful outcome with lasting results.
After your initial evaluation, your therapist will recommend a treatment plan including an estimated length of care.  The recommended number of treatments can range from several visits to several months depending on the severity of your injury and the level of function you seek to attain.  We are aware of the financial cost you may incur, as well as the limited time you may be available, so we work with you to devise a plan that both fits your budgetary and schedule needs.
Physical Therapy is a covered medical benefit on most insurance plans.  Prior to your first appointment, we will verify your benefits and discuss any co-payment responsibility you may incur.

If you do not have insurance, don’t worry.  It is our philosophy that every person has the right to live pain-free and we don’t think that lack of insurance coverage should prevent you from getting the help that you need.  We offer self-pay options and flexible payment plans so nothing will stand in the way of you achieving your goals.

FAQs Wallace and Nilan Physical Therapy